Concise Guide for Leaders
Shingo Research Award Recipient
For any organization that needs to improve,
with or without a formal Lean Six Sigma program,
Our books, Healthcare Kaizen and
The Executive Guide to Healthcare Kaizen,
provide concrete steps and real-world examples
to show you how to start improving — right now!
"Healthcare leaders need to read this book to understand that their management role must radically change to one of supporting daily kaizen if quality safety and cost are to improve in healthcare."
—John Toussaint, MD, CEO, ThedaCare Center for Healthcare Value
See what a culture of continuous improvement looks like by visiting Franciscan St. Francis Health for this special workshop on May 24 & 25, 2017: Kaizen Live! Spend 2 days seeing and hearing from executives, managers, and staff as they share how they improve patient care and create a better workplace environment.
Learn moreBring Mark and/or Joe to your organization as coaches and consultants. Whether you are looking to launch a new Kaizen methodology or you want to improve or rejuvenate your existing approach, the authors can bring their experience to you.
Learn moreMark Graban and Joseph Swartz are the co-authors of the books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen.
Author bios and additional info