Praise for Healthcare Kaizen

"Healthcare leaders need to read this book to understand that their management role must radically change to one of supporting daily kaizen if quality safety and cost are to improve in healthcare."
—John Toussaint, MD, CEO, Catalysis

Our Online Class

You can get an introduction to Healthcare Kaizen concepts and methods through this online on-demand course. Learn through webinar and video presentations... engage with co-author Mark Graban and other students in online discussions.

Kaizen Consulting

Bring Mark and/or Joe to your organization as coaches and consultants. Whether you are looking to launch a new Kaizen methodology or you want to improve or rejuvenate your existing approach, the authors can bring their experience to you.

About the Authors

Mark Graban and Joseph Swartz are the co-authors of the books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen.
Healthcare leaders need to read this book to understand that their management role must radically change to one of supporting daily kaizen if quality safety and cost are to improve in healthcare.
John Toussaint, MD
John Toussaint, MD
CEO, Catalysis; Author, On the Mend and Potent Medicine
Mark and Joe provide real-life examples of how those who do the work provide ideas for small changes that add up to BIG results.
Betty Brown, MBA MSN RN CPHQ FNAHQ
Betty Brown, MBA MSN RN CPHQ FNAHQ
President, National Association for Healthcare Quality
This book will help health care organizations around the world begin and advance their [continuous improvement] journey.
Gary Kaplan, MD, FACP, FACMPE, FACPE
Gary Kaplan, MD, FACP, FACMPE, FACPE
Chairman and CEO, Virginia Mason Medical Center